Review by Norma7854 on 2018-06-28
My husband and I were looking to buy a single-family home in Phoenix, which can be a VERY daunting process. There are a lot of steps involved, and if you're not careful, you can get lost in the nuances of it all and find yourself facing backward when you had wanted to move forward. This is where Don Mertes and his team came to our rescue. A friendly face amongst the many realtors out there, Don took us under his wing and helped us navigate the muddy waters of home ownership. When it came time to place our bid on the house, he worked tirelessly with us to ensure that we were happy with every detail. At the end of the day, if it weren't for him, my husband and I wouldn't have the home we have today. I would definitely recommend Don Mertes and his team to anybody out there, whether you're just starting to look, or you've already been pre-approved for a loan and just need to find the right home. He was there for us, and he'll be there for you.
Review by Diane h7458 on 2017-09-13
My husband and I were buying our dream home. We were super picky but at the same time didn't really know what we wanted or what area of Phoenix we wanted to live in. I mean... buying a house is kinda a big deal.. James came to our rescue! He was extremely patient and showed us exactly what we wanted before we realized that's what we wanted! He really knows how to read his customers and works with their interests in mind. Professional yet personable. James is down to earth and personality makes you feel at ease during what could be a stressful time.
Review by Jon Stone12 on 2018-04-15
We worked with Don and his colleague Zach on our house purchase in Phoenix. I would highly recommend Don and the rest of the team to anyone looking for a home. They truly went above and beyond my expectations. We were given sound advice throughout the process and ended up with a house we love a lot more than the one we almost bought, to begin with. We dealt with difficult sellers and Zach did the tough work negotiating on our behalf to make sure we got the house we wanted at the fairest price. He was incredibly patient, helpful, honest, and overall just really amazing to work with. I can't say enough good things about my experience. Highly recommended!!!
Review by Tammy w758 on 2017-12-10
Don and Georgia just helped my family find our house and they are great people to work with. We are first-time home buyers and constantly have tons and tons of questions about each and every step throughout the whole home buying process. Don and Georgia are always just one text, one email, or one phone call away to help, any time of the day.Don and Georgia make the whole home buying process easier and a lot less stressful. We can't say enough about Don and Georgia -honest, hard working, nice people- we highly recommend them to anyone who is looking to buy a house. We are 100% positive you will be very happy. Thank you, Don and Georgia!!!
Review by kennyca7896 on 2017-07-30
The Historic Phoenix Group was great, especially Georgia! After my initial conversation with Georgia, she immediately got on her laptop and started searching for houses. She was instantly kind, hardworking, and helpful, and I immediately felt that I could trust her. She seemed to work around the clock, quickly responding to questions and setting up times and appointments for us to look at places. She was completely transparent about the experience too, which is very admirable and adds to that feeling of trust. When we found the house we loved, she quickly helped us put in a bid, and her tenacity helped us beat out 7 other offers. She also helped me set-up the inspection and provided a list of lenders, and everything went so smoothly. We're so happy we had Georgia and The Historic Phoenix Group to help us!
Review by Topher terry on 2017-10-11
Don sent me several listings he thought would meet my interest, he was patient in showing me different houses. He worked well with me in finding a house & negotiating the price. I have recommended Don to others I know that are looking for a new home.
Review by archie e543 on 2017-09-04
Georgia and Zach were amazing through the entire process. My wife and I were casually looking for a home on all the real estate websites. It was just by chance that I sent in a request for information on a home and Georgia responded. From that point forward we didn't go more than a couple days without a phone call, text or email. Georgia met us to get a feel for what we liked in a home. We talked for nearly an hour, maybe longer. They were brutally honest, especially Zach which I appreciated. They seemed so genuine and they wanted what was best for both of us. Then we find a home that we liked. They told us that they would take care of everything. And they did. Zach made some calls and did what he had to do in order to get us our home. We disagreed on some things and made sacrifices where we needed to but overall we got what we wanted. We have been living in our home for nearly three months and we owe it all to Georgia and Zach.
Review by Phillip8070 on 2018-02-14
I can't say enough good things about Don and his efforts to find us the perfect home. Don's knowledge and experience alone make him a stand-out realtor. Couple that with his welcoming personality, great sense of humor, and find-a-way attitude, and you've got a combination that can not be matched... anywhere! We had some pretty high expectations for the home we wanted, which, I'm sure, presented a challenge to finding a property that matched our needs and wants. But, sure enough, Don found it for us, negotiated the deal, helped break down numerous barriers with the seller and lender(s), and ultimately delivered the exact house we wanted at a fair price. I would recommend Don and his team to anyone. I consider him not one a valuable asset in the real estate market, but a good friend willing to go the extra mile to help you with the biggest investment you'll ever make. Thanks again for everything, Don!!! We LOVE our home!!!!
Review by Lesliew5713 on 2018-02-05
I highly recommend Don Mertes and his team!I was a first time homebuyer and not having any knowledge on how the market works, I knew A LOT after my experience with Don. He and his team took the time to explain everything to me with a great deal of patience. They also explained everything that would happen, and they would always give me plenty of time to prepare myself for the next step. I didn't know it was going to be an emotional experience but they were very reassuring and confident. They also introduced me to a financial company that made everything even smoother for me. He was essential in our day to day questions and worries. I couldn't be happier that I found them!
Review by Brittany49joh on 2017-08-22
Don and his team are the best to work with, not only they know what they are doing but they will always going extra miles for you to get the best results.I had the pleasure to know/work with Don and his team through selling a house in Phoenix and the outcome was unbelievable.Don himself has the vision and his engineering background helped him to create his unique approach to list, market and sell the homes.I highly recommend Don and his team, the result will amaze you, guaranteed .