Lin and Sue - The Biltmore in Phoenix 85016
We are so fortunate to have found Tom and Jeri when my son moved this summer. As our Realtor, they helped us find the right house in the right neighborhood. They were patient to listen our expectation and cautioned us about making unreasonable offers when we fell too quickly for overpriced homes. In short, they were always on our side working to make our house purchase as simple and successful as possible. The best part about working with Tom and Jeri was that They were always more focused on answering our questions, giving us good advice, and finding homes that met our needs. We would recommend both of them to anyone.
Perry and Divina C. - Phoenix, Arizona 85044
Making a moment to thank you and Tom for the absolute best service and communication possible with our homes on both the buying and selling end. We were amazed at amount of above and beyond efforts you both put into it all. No question who our realty team is going forward. Thank you both very much indeed!
Brian O. - Scottsdale, Arizona 85255 & 85260
Tom and Jeri were outstanding in helping me both as a seller and then a buyer! I give them Five Stars on everything including marketing strategy and negotiation skills.
I chose Tom and Jeri as my Realtors based on their experience, and I was particularly pleased with their knowledge and responsiveness.
Once they knew what I wanted in a home, they were spot on in finding it for me.
I will be recommending Tom and Jeri to my family and friends.
Brian O. - Scottsdale
Brad and Ellen D. - Scottsdale, AZ 85260
It is our great pleasure to provide this testimonial for Tom Donohue and Jeri Dube (Tom and Jeri), Realtors. We recently purchased a new home and subsequently sold the house we had been living in. Tom and Jeri represented us in both transactions. We have bought and sold 10 homes during the course of our career in the US Air Force. Our experience with Tom and Jeri was by far, the best Real Estate experience ever! Each and every step of these transactions was thoroughly and professionally explained. Their expert guidance and advice was timely, appropriate, and definitely helpful. They had a great plan for our purchase process and the execution was flawless - we bought a great house in a wonderful neighborhood - well under appraised value. They provided excellent counsel on getting our old house ready to sell and their expertise was evidenced by multiple offers over asking price during the first two days of the listing. Tom and Jeri are a great team; they possess unique and complimentary skills and experience. If you are considering a Real Estate transaction, they are the best. We recommend them with no reservation!
RRR - Scottsdale, AZ 85255
Tom and Jeri were knowledgeable and attentive! We chose them as our Realtors based on their advertising, friendliness and area expertise.
Tom and Jeri were great listing agents! They got our home sold. We were particularly pleased because our home had been on the market before with other Realtors and had not sold.
John and Kimbra M. - Scottsdale, AZ 85255
We highly recommend Tom and Jeri to assist with your real estate needs. It’s been an incredible experience from beginning to end!
Tom and Jeri are extremely thorough and knowledgeable. They were incredibly responsive and always available when we needed to discuss things.
John and Kimbra
Scottsdale, AZ 85255
Edson S. - Maricopa, AZ
I am completely happy with Tom and Jeri! They worked really hard to help me find my new home. I was impressed with their attention to detail and real estate knowledge.
Maricopa, AZ 85138
Ray and April M. - Phoenix, AZ
We felt a true sincerity in Tom and Jeri’s treatment of our desire to find the perfect home. They are very genuine, and their different personalities complement each other.
We, by all means, recommend Tom and Jeri.
Ray and April
Phoenix, AZ 85022
J.D. and Katie F. - Phoenix, AZ
Tom and Jeri have been absolutely amazing. From the very begining they were on top of everything and took out all of the guess work out of buying our first home. Tom and Jeri went above and beyond our expectation!
J.D. and Katie F.
Phoenix, AZ 85022
Jason A. - Phoenix, AZ
Tom and Jeri’s attentive and caring nature made my home buying process extremely painless. Throughout the process, they kept me informed and made sure that I felt comfortable. I really appreciate all their help along the way!
Jason A. - Repeat Client
Phoenix, AZ 85083
Lee and Wendy D. - Phoenix, AZ
We’ll be grateful for you two every day that we’re in our gorgeous new home. It is perfect for us! We’re crying tears of joy.
Lee and Wendy D.
Tyler B. - Phoenix, AZ
Tom and Jeri got a great price for my condo that they sold for me. I give them top marks and highly recommend them. What I liked most about Tom and Jeri is how well they explained things in guiding me through the home selling process.
Phoenix, AZ 85027 – Referred by Family Members Who Are Repeat Clients
John D. - Phoenix, AZ
Tom and Jeri were there every day representing us 100%. They made the whole process of buying and selling easy. Throughout the process, Tom and Jeri provided great advice, kept us informed and paid special attention to every detail.
Jerry and Deborah H. - Cave Creek, AZ
Tom and Jeri were outstanding! What particularly stands out is their responsiveness. They were always available.
Jerry and Deborah
Cave Creek, AZ 85331
Joseph B. - Phoenix, AZ
Everything that Tom and Jeri did in selling our home was top notch! Their service was outstanding.
What we liked most about Tom and Jeri is how much they cared about our concerns and best interest.
Tom and Jeri came highly recommended, and we will recommend them highly to family and friends.
Phoenix, AZ 85024
Steve and Debbie Z. - Scottsdale, AZ
Tom and Jeri were great. We were especially grateful for their help with our purchase of a new home from Taylor Morrison. Working with them made the process go smoothly.
The quality of their service was outstanding. What we liked most about Tom and Jeri was their responsiveness.
We are glad we were referred to Tom and Jeri.
Steve and Debbie
Scottsdale, AZ 85255 - Repeat Clients
Mark and Sandy F. - Scottsdale, AZ
We give Tom and Jeri high marks! The quality of their real estate service is substantially higher than that of other Realtors we have worked with over the years.
What we love most about Tom and Jeri is their close communication. With telephone calls, they kept us updated at every stage of the listing and sale.
Mark and Sandy - Scottsdale, AZ
David and Sunday D. - Scottsdale, AZ 85260
Tom and Jeri are outstanding REALTORS. In particular, we were impressed with their professionalism and responsiveness. We highly recommend Tom and Jeri.
- David and Sunday, Repeat Clients
RON AND GAYLE H. - FOUNTAIN HILLS, AZ
“Tom and Jeri are outstanding Realtors! We liked everything about working with Tom and Jeri. We are repeat clients of Tom and Jeri and highly recommend them."
- Ron and Gayle H.
Fountain Hills, Arizona
SHIRLEY S. - SCOTTSDALE, AZ
"Tom and Jeri were wonderful to work with. Very Conscientious."
Shirley S. - Scottsdale, AZ
SCOTT W. - SCOTTSDALE, AZ
"Tom and Jeri were outstanding in representing us in the sale of our home in north Scottsdale. The sale of our home went smoothly.
Tom and Jeri’s high levels of professionalism and customer service stood out as well as their great work ethic. They genuinely had our best interest in mind.
We will definitely recommend Tom and Jeri to our friends, family and business associates."
Scott W. - Scottsdale, AZ
RANDY AND LINDA W. - PHOENIX, AZ
Tom and Jeri are fantastic. Their knowledge and responsiveness throughout the entire process were incredible. We have referred our friends to them in the past and will continue to do so in the future.
Randy and Linda W. - Phoenix
MARTY AND KARIN - FOUNTAIN HILLS, AZ
Tom and Jeri are outstanding Realtors and a great team! They were very responsive to our questions and concerns throughout the purchase process.
Marty and Karin - Fountain Hills, AZ
RON AND GAYLE H. - FOUNTAIN HILLS, AZ
"Tom and Jeri were quick and thorough. We chose to work with Tom and Jeri because of their immediate response and attention. Tom and Jeri have excellent property research skills and negotiation skills. They gave attention to our needs and goals and have an excellent knowledge of Real Estate. Tom and Jeri explained the real estate process during each phase of the process and really cared about us and our real estate needs."
Ron and Gayle H. - Fountain Hills, AZ
JASON AND CHRISTIN B. - MESA
Tom and Jeri,
"We greatly appreciate all your hard work. Thanks so much. If we had to do it all again, we would call you."
Jason and Christin B.
HARRY AND SHELLEY - SCOTTSDALE, AZ
Dear Tom and Jeri,
"We are writing this note to you because now, a month after you helped us close the deal on our home, we still talk about how fortuitous it was to meet you at an Open House last spring. The long and short of it is that we had an outstanding customer experience dealing with you both.
From the moment we met, it was clear to us that you cared about what we wanted. Rather than trying to push the attributes of the Open House on us, you listened carefully, quickly grasped what we were looking for and followed up the same night by sending listings for review that matched our criteria.
It is clear that your understanding of what we were looking for was not just a result of understanding the market that you work in. It is because both of you take the time to understand what is of value to your clients and to focus on those elements.
The efforts that you made on our behalf from previewing homes and reporting on them, to educating us about the market we were looking at, to providing us with background information and materials so that we could make an informed decision, to handholding us throughout the entire process and incorporating details that would never have occurred to us - and then being there after closing to ensure that everything was in order - are far beyond anything we expected.
We thank you for your understanding, patience, knowledge, support and professionalism.
We simply can’t thank you enough and want you to know that you are very much a part of the joy of our new home!"
Harry and Shelley
ZACH G. - SCOTTSDALE
"Tom and Jeri are about as good as it gets as Realtors. They are smart, knowledgeable, caring, trustworthy and work extremely hard for their clients. I couldn't have made a better choice."
Zach G. (Longtime Client)
EVA B. - PHOENIX
"Tom and Jeri are the best! They prepared me and explained the process. They were understanding, patient and friendly."
KENT AND LISA B. - PHOENIX
"We are glad you were by our side during all the craziness!"
Kent and Lisa B.
TRAVIS AND ETHAN B. - PHOENIX
"We couldn't have been happier with our experience getting our first home. Tom and Jeri helped us navigate through many challenges and were there for us every step of the way. We had so many struggles with our loan process and it was great to know that Tom and Jeri were constantly doing everything they could to help us get through those moments and get us the home we wanted. We are so thankful we had your help and assistance throughout and we will definitely be recommending you to any and all who are looking into buying or selling a home."
With sincere gratitude,
Travis and Ethan B.
PHIL F. - PARADISE VALLEY
"Tom and Jeri brought a lot of experience to the table and know how to complete a deal."
Top Qualities: Great Results, Expert, On Time
Paradise Valley, AZ
JUSTIN C. - SCOTTSDALE
"Tom and Jeri were so helpful and knowledgeable when I was searching for a home in Scottsdale. You could tell they cared! It was truly a pleasure working with them!"
Top Qualities: Great Results, Expert, High Integrity
AMY K. - PHOENIX
Tom and Jeri,
"Thank you for all that you did to help me with my property. Your service went beyond my expectations. I appreciate the professionalism you displayed as well as the wisdom that you showed about the Phoenix / Scottsdale marketplace. You kept me up to date with news of visitors and potential buyers as well as any important and relevant information. In today's market, making a satisfactory transaction this quickly is exceptional. Even my neighbors who dropped by the open houses told me what a great job you were both doing. From the staging of my property, to the conduct with the other agents, to the ease of the transaction and knowledge about the paperwork, you made it all a breeze.
I will definitely be using your services again and referring your names on to my friends and colleagues."
Thank you Tom and Jeri !
With sincere appreciation,
MICHAEL AND ANNA D. - SCOTTSDALE
Dear Tom and Jeri,
"Thank you for all your hard work, patience and coaching. We truly enjoyed working with professionals such as yourselves. With sincere appreciation and warmest thanks to you."
Michael and Anna D.
JOSEPH AND KRISTINA G. - PHOENIX
"We have worked with Jeri on several transactions and have been thoroughly impressed! Jeri is a go-getter! Her customer service is excellent. She listens to what you need and goes above and beyond to find it for you and get it closed. She responds quickly when you need her and makes you feel like you are the most important client she has. We really enjoy working with Jeri and will absolutely be calling on her again to help us with future real estate needs. We are so thankful that we found her!"
Joseph and Kristina G.
JASON AND CHRISTIN B. - MESA
"It was a pleasure working with Tom and Jeri. They listened to our needs and made sure they were met. Thanks for helping us find our Dream home in such a short period of time. We are very picky people and they had the patience for us."
Christin and Jason B.
MATTHEW AND AMANDA P. - PHOENIX
"Tom and Jeri were great to work with. From our first contact up to the final process, both Jeri and Tom worked diligently to ensure that we were getting the best deal and that no detail went uncovered. They worked around our schedule and were always happy to answer any question and help with our needs. I plan on working with Tom and Jeri again and would highly recommend them to anybody. Thanks again,"
Matthew and Amanda P.
KAREN D. - SCOTTSDALE
Tom and Jeri,
"On behalf of our sister, Karen D., we cannot thank you enough for all your work involved in the sale of Karen's condominium. After Karen's health forced her to relocate from Arizona to Wisconsin, you both were always available by telephone and very thorough with all e-mailed paperwork and instructions. We were promptly informed and updated at all times with the progress of the sale.
It was really a pleasure working with both of you and knowing you had Karen's best interests in mind. We would certainly recommend you to any of our "snowbird" friends who are contemplating a home purchase in Arizona!"
Cathy W., Linda P. and Sally D.
MIKE AND NANCY P. - PARADISE VALLEY
"Thank you for your superhuman efforts in selling our Paradise Valley property against all odds."
Mike and Nancy P.
Paradise Valley, AZ
BILL AND BETTY H. - PARADISE VALLEY
"Thank you so much for making it possible. Come by and see us anytime!"
Bill and Betty H.
Paradise Valley, AZ
JOSHUA S. - PHOENIX
"My expectations in selecting a real estate agent were that I wanted a high degree of professionalism, honesty, and most importantly a high level of trust. You both exceeded all of my expectations.
Working with you both has been an outstanding experience. The thing that most impressed me about working with you was the level of thoroughness at every stage of the process. Every i was dotted and every t was crossed. You truly did not miss a beat.
More important than the outstanding work you did taking care of the paper details, you listened to everything I said, digested it, and acted upon it in my best interest. You did not waste my time looking at houses that I could not or did not want to look at. You listened to what I wanted and acted accordingly.
Most importantly, I grew to completely trust you both, your recommendations, and knowledge of the real estate market in North Phoenix. Being able to trust you both was invaluable to the process and I will always be grateful.
I cannot imagine working with any other agents as my real estate needs develop in this market. You both are wonderful and thank you a million times over!!!
I feel very lucky to have worked with such great people."
CARA H. - FOUNTAIN HILLS
"I am sitting comfortably in my new, Fountain Hills home thanks to you. I couldn't be more delighted with how smooth the home buying process was. You certainly make the transaction hassle-free and easy. I thank you for that.
When I think of the attributes that are the hallmark of top-notch customer service, the following come to mind: Professional, Accessible, Knowledgeable, Responsive, Comprehensive
Below I highlight specific examples in which you excelled at the above during my home-buying process:
Professional - You knew how to deal with my needs as an executive and my personal needs, integrating both in your interaction syle and house selection. You came prepared for our meetings - we used our time efficiently. You listened to what I wanted, incorporating those requirements into your house and location selections.
Accessible - You were available each and every time I needed you to follow up on something for me or to meet me during my in-town visits. You provided several ways for me to contact you: office phone, home phone, cell phone and email. I used all methods successfully.
Knowledgeable - You repeatedly demonstrated knowledge of the Arizona neighborhoods I was interested in. In addition you provided me with additional information sources regarding specific neighborhood services. Your knowledge of real estate law and the like was valuable in ensuring all forms were completed accurately and in a timely fashion.
Responsive - You did a superb job of anticipating what my needs would be, and satisfying those needs before I even asked! Being an out-of-state buyer made it more challenging to know where to go to get service professionals (house inspector, structural engineer, title company, etc.) Your network of service providers, and your offering to call them on my behalf was invaluable to me, very time-efficient and much appreciated.
Comprehensive - You approach your work very much like I approach mine. Your consistency in "dotting the i's and crossing the t's" of the transaction, made for extremely smooth and effortless action on my part. I'm a proponent of doing it right the first time, and you did just that. I thank you for this.
Jeri-It has indeed been a pleasure working with you. I couldn't have asked for a better realtor. You did a wonderful job for me and my husband. We take great pride in our new house and in recommending you to any prospective home buyers that cross our paths in the future.
Congrats Jeri for a job well done. "
Fountain Hills, AZ