Review by dmc0206 on 2022-11-20
After having bought and sold a couple of houses over the years, my opinion of realtors was very low based on my experience. I have said that the industry is ripe for disruption but is currently a necessary evil for making a real estate transaction.Enter Jennifer Mason, the gold standard for Realtors. She has a warm personality and is professional and well spoken. She is not high pressure at all and understands the significance that buying and selling property has in someone's life. As you are working and talking with her, she is relying on her keen instincts as to whether you are ready to take a step or not so you never feel pressure, but she also has the effective communication skill and follow-through to advocate for you and close the deal when the time comes. Cutting corners is never considered by Jen which is clear when she places importance on things such as well-written property descriptions and leveraging highly-skilled professionals in her network for photographing and marketing your property. She provides expert guidance throughout the process and works tirelessly to get your property listed and sold efficiently.I highly recommend Jen to anyone in the Massachusetts or New Hampshire area looking for a top notch realtor with the experience, detail-orientation, and personality you will be thankful to have on your side during any real estate transaction.
Review by zuser20170427154311516 on 2021-09-19
Jen and her team at Torii were amazing to work with during my first home-buying adventure. Over the course of 6 short weeks we went from exploring houses to closing and I felt very well taken care of all along the way. Jen and Kelly were very patient with me as I changed my initial search criteria and showed great empathy when the first offers didn't go my way. Jen always had my best interest at heart, helped me see what my best options were, and was always one step ahead of me when it came to direction and next steps. Kelly helped make the process enjoyable with surprises and support along the way. Lastly, Mike made the rebate process clear and easy-peasy.I recommend Torii to everyone, especially those first-time buyers who aren't sure of what they are getting in to. The Torii team really knows what they're doing, especially in this crazy market, and offers a value like no other!
Review by tim sutton1594 on 2022-10-24
Jen was more than helpful when it came to finding us our first home, she went above and beyond and answered every question we had. she was more than knowledgeable and was always ready and prepared. she was also an absolute delight to work with, almost to the point that I am sad we found such a great home and no longer have any needs for her service. What a tremendous help and realtor she was. Super professionally and super personable to match. :D
Review by sanshengshiguang on 2022-11-30
Jen is a great agent to work with and I got my house with her for the second offer, and she is very thoughtful and would work for you on your behalf. I wish I knew her earlier so I could have got my house earlier.
Review by michel vidaud001 on 2023-02-22
Jen did an amazing job and helped us secure our first house on the first offer. We told her, to make it happen and she surely did. Oh, she was available ANYTIME of the day to answer our questions. So welcoming and it was an awesome experience. I’d highly use her again. Thank you for being so responsive Jen :)
Review by zuser20200410182126261 on 2022-06-07
We worked with Jen to find our home, and feel lucky that she was always there for us during this process. She is professional, but has got that soft family/mentor touch which was very helpful in this home buying journey. She is meticulous, very responsive and up to date with the market trend. We immensely liked working with her. We would like to highly recommend Jen and Torii homes to everyone looking to buy a new house. Keep it up Jen! You are the best!!!
Review by edwintober on 2022-10-23
It is my pleasure to review to Jennifer for all her help in selling our home. She always had the right answers to all of our questions. During our initial meeting she outlined the steps involved in the selling process which proved complete and accurate. She provided a “cost spreadsheet” so that we would know the total costs involved which in the end proved amazingly accurate. Jennifer also went the extra mile being intermediary for the sale of some furnishings. Thanks again Jen for all your help.Edwin Tober
Review by RavinPoudel on 2022-02-13
We are lucky to have Jen as our agent during our journey of first home-buying. As a first-time homebuyer, there are a lot of technical/procedural things to tackle and understand. In addition, timing and networking are essential, especially in a crazy market like in Boston. Having a back of Jen made our journey significantly a lot less overwhelming. Jen is professional as well as has a heart full of warmth and cares. She cares about the client, a lot :), as if she is buying her own property. Responsiveness and punctuality are her synonyms. Her independent opinion about the “property” helped us a lot in understanding/educating “how to look for a house”, and we were able to find a house that we are loving a lot.
Review by zuser20180412060531530 on 2021-04-05
Jen was so helpful in the home buying process. Not only was she an amazing realtor, she was also our biggest cheerleader! I would 100% recommend Jen to anyone looking to buy a home.
Review by bhushanrkulkarni on 2023-01-09
Thanks Jen for finding us our Dream Home. We found Jen to be friendly and likeable in our first meeting itself. She got our house requirements right from the start and went on the search from day one! She is extremely attentive and always available for any of your questions (even the stupid ones J). She has all the right tools to get in-depth analysis of the property, owner, locality, city etc. With her personality, she not only becomes your friend but also becomes friendly with other side’s agent. This makes the final negotiations easy and trustworthy! With high interest rates, we were struggling to take the final step, but Jen wisely navigated us in the right direction. We got our dream home at below asking price! I am equally thankful to Jen in helping us rent our existing home! It was a stressful time to manage two mortgages. Jen went out of her way and helped us in every possible way to find the right renters. Thanks again Jen!! We are in our Dream Home because of you!